Virtual Branch Suite

If your credit union is ready to implement a competitive internet banking solution, or interested in expanding and elevating your existing online portfolio, Virtual Branch can deliver the robust features and functions to help you capture and retain more members.

Virtual Branch from Fiserv connects your credit union to the popular and rapidly growing online delivery channel. From strategic core integration to mobile access, the Virtual Branch Suite offers all the elements your credit union needs to connect with your members online - making it easy for them to access account information, transfer funds, open new accounts, pay bills, view electronic statements, and apply for loans - 24x7.
 
Take a tour through our basic banking and bill payment features with the online Virtual Branch Base Suite Demo or read more about value-added features and services like Alerts, A2A Transfers, and Online Check Deposits.

Seamless User Experience

With Virtual Branch, your members experience a smooth, seamless experience whether they are using traditional internet banking, bill payment, electronic statements, A2A transfers, or any other Virtual Branch service. The single sign-on, consistent look-and-feel, integrated functionality, and ease of use give members a positive, secure, experience.

Strategic Core Integration

Since internet banking is a vital part of your business, it is essential that your online banking solution work in combination with your data processing system. Virtual Branch integrates with many of the industry's most popular core processing platforms. This seamless integration maximizes our transaction capabilities and enables us to extend the scope of our solutions throughout your enterprise to incorporate valuable tools like cross selling or member alerts.

Internet Banking

Virtual Branch Internet Banking provides all the features today's online users expect, including the ability to review accounts, view account history, transfer funds, make loan payments, schedule transfers, and send and receive secure messages. Virtual Branch Internet Banking offers customization capabilities that let you promote a professional image consistent with your credit union's unique brand. Finally, Virtual Branch Internet Banking is available via mobile access channels such as Web-enabled mobile phones or PDAs, allowing you to offer robust mobile banking capabilities to meet the growing demand for this convenient service.

Bill Payment

Virtual Branch Bill Payment is an advanced electronic bill payment solution that delivers leading-edge functionality, unique features, and seamless integration with the rest of the Virtual Branch sutie. Members can easily set up merchants and payments, choose from flexible payment scheduling options, request alerts, and more. Robust administration and reliability make Virtual Branch Bill Payment a wise choice for any financial institution.

New Account Opening

This online account opening solution lets prospective members enroll and open accounts via the Internet. Virtual Branch Online Account Opening also allows existing members to open additional accounts with your credit union at their convenience, and you can use its integrated cross-sell capabilities to promote targeted products and services to new members at the time of enrollment.

Internet Lending

Offer your members the ability to complete and submit loan applications online with Virtual Branch Internet Lending. This service delivers loan applications to multiple loan origination systems and integrates with several industry-leading core systems to conveniently pre-populate loan applications with member demographic data.

Electronic Statements

Reduce the cost of printing and distributing statements with Virtual Branch Electronic Statements. When a new statement is ready, members receive a customized email reminder. Statements are presented in a secure environment tailored to match your web site design and brand. This solution also features an administrative tool to easily manage user profiles, view member statements, and to create and manage online statement inserts.

Web Design and Hosting

Your web site is a reflection of your credit union. And with so many consumers doing the majority of their banking online, you want to make sure your site makes a positive impression on your members. Virtual Branch provides web design services to help you do just that - and our hosting services help you ensure that your site is available to members whenever and wherever they need access.

Business Services

By leveraging Virtual Branch's established partnerships, you can offer your business members features such as payroll services, business lending, merchant processing, bookkeeping and tax support, and more. Take advantage of Virtual Branch Business Services to meet the demands of your commercial customers and capture your share of this key market niche.