Payment Center Help

Welcome to Payment Center!
Payment Center lets you quickly and conveniently pay anyone online that you pay today by check. With Payment Center, you can:

Pay anyone! Add any person or company in the United States as a payee, and then make payments to those payees at your convenience. The only payments you can't make through this service are court-ordered payments, state and federal tax payments, and international payments.
Receive and pay e-bills online. Many payees can send you electronic bills (e-bills) through Payment Center.
Send money electronically to anyone with an e-mail address and a U.S. bank account. E-mail payments enable people using different online financial programs to easily exchange money electronically.
Schedule repeating payments. Automatically make repeating payments, such as your mortgage payment or your rent, at the frequency you choose.
Track payments to individuals online. On the Payment Activity page, you can monitor any E-mail Payments payment or invitation you send, transfers, or payments that you receive.
Transfer money electronically between your accounts. Move money from one of your payment accounts to another, even if the accounts are at different financial institutions, with the click of a button.
Make payments on the Internet with a secure and reliable system. Payment Center uses SSL (secure sockets layer), which ensures that your connections and information are secure from outside inspection. Payment Center also uses 40-bit or 128-bit encryption (whichever your browser supports) to make your information unreadable as it passes through the Internet.

What Do I Do First?
After you enroll, you can start using Payment Center by following these two simple steps:

After you enroll, you can start using E-mail Payments by doing any of the following:

Send a payment to someone. If the person is not already enrolled in an e-mail payments service, you can invite him or her to sign up for E-mail Payments, and then receive your payment. All the person needs is Internet access and an e-mail address.
Add people to your nickname list.

What Else Can I Do With Payment Center?
You can also use Payment Center to:

Make several payments at once on the Make Payments - Multiple Payments page.
Automatically pay most e-bills as you receive them by selecting Auto-Pay when you request e-bills from a payee.
Export payment information into personal financial management software, such as Quicken® 2001 for Windows (and later versions) or Microsoft® Money.

If you have more questions about how Payment Center works, read through our list of frequently asked bill payment questions.

Using Payment Center Help

For tips and assistance with Payment Center, try our help! You can find help in the following places:

Click to open the Help Me Topics page. This help page lists the topics you can find within the help.
Click Help me with this page... on many Payment Center pages to open help specific to the page you are currently on. The help for each page contains steps that explain how to complete common tasks from that page.
If you have questions about Payment Center, browse our frequently asked questions. You can find answers to many commonly asked questions.
If you have a payment question or problem that the FAQs or help doesn't answer, go to Payment Activity, click View next to the payment in question, and send us a payment inquiry.

Tip
You can print a help page using your browser's print feature by clicking File—>Print from the menu in the help window.

About Payment Center

Getting Started with Payment Center

Using Payment Center Help

	Add a payee. Tell us who you want to pay by going to Payee Setup and adding a payee. After you add payees to your payee list, you can start making payments. You can also request e-bills from payees that can send electronic bills.

	Make a payment. After adding a payee, you can make a payment to the payee. Go to Make Payments to schedule a single or repeating payment to the payee.